Vodafone Broadband Coverage Checker
About Vodafone Broadband
Vodafone is more well known as one of the “Big Four” mobile network providers in the UK (the others being Three Mobile, O2 and EE). Vodafone created the UK’s first mobile network back in the mid 1980’s. They now operate in multiple countries around the world and have heading towards half a billion customers.
Vodafone Broadband Average Broadband Speeds Over Time
|Vodafone Broadband Average
|United Kingdom Average
Why choose Vodafone Broadband?
Vodafone offer a number of packages to suit most people.
They only offer fibre optic deals, so speed shouldn’t be an issue.
They have 4G mobile broadband backup so if the broadband network fails you can still stay online.
What types of broadband do Vodafone Broadband offer?
Vodafone broadband only offers fibre optic services from FTTC broadband (also known as Superfast broadband) all the way up to full fibre optic (also known as Ultrafast broadband).
Vodafone does not offer lower ADSL services if fibre optic technology isn’t available in your area. This means that Vodafone is not as widely available as some other suppliers.
What’s good about Vodafone Broadband?
As they are one of the UK’s biggest telecoms companies and are a huge multinational organisation then you can be rest assured that they are unlikely to go out of business and leave you in limbo.
They score about average for customer service and satisfaction.
Good speeds as they only use fibre optic
Discounts for existing Vodafone mobile customers.
4G backup on their routers in case the wired broadband network goes down.
What’s bad about Vodafone Broadband?
There are slightly cheaper suppliers out there if cost is your biggest factor (unless you are already a Vodafone mobile customer where your extra discount might tip the scales).
While they have some fast deals, you can often get better speeds from Virgin Media if they are available in your area.
How good is Vodafone Broadband Customer service?
In the 2022 Ofcom Customer Service report Vodafone were ranked as the seventh best broadband provider for satisfaction with service overall (behind BT, EE, Sky, Plusnet, TalkTalk and Virgin Media) and also the joint fifth ranked for overall satisfaction with complaint handling.
Only 26% of customers had a reason to complain, more than the average broadband supplier (20%).
How do I contact Vodafone Broadband Customer Support?
You can contact Vodafone Customer support by phone on 0333 304 0191.
You can also get support via live chat on the Vodafone website.
What speeds does Vodafone Broadband offer?
As Vodafone only offer fibre optic deals then you won’t see very slow speeds, their FTTC deals start from around 36Mbps average.
At the top end they offer 900Mbps+ with their fibre optic packages.
Speed will ultimately be determined by what products are available in your area and in the case of FTTC products your distance from your nearest street cabinet.
Is set-up easy with Vodafone Broadband?
Set up will depend on a few factors:
- Whether you are moving to a new property
- If your property already has the correct type of line installed (e.g. if there is fibre optic cable installed or not). If you don’t have the right line already then you’ll need an engineer to visit to install it.
It usually takes 1-2 weeks for new customers to get setup. Existing customers switching to a new deal may find it will only take a day or two to switch.
How can I check Vodafone Broadband coverage and availability in my area?
You can check Vodafone Broadband availability by putting in your postcode (or the name of your city, town or village) in the Vodafone Broadband coverage checker at the top of this page
Do I need a landline to get Vodafone Broadband?
This will depend on the type of broadband you can get at your property.
If you choose, or are only able to get, older types of broadband such as FTTC then you will also need a phone landline as well, as these types of broadband rely on the copper cable phone line to operate.
If you are in an area where full fibre is available then you will be able to choose a fibre optic broadband deal which won’t require a landline.
What Vodafone Broadband deals are available?
Vodafone have a wide and regularly changed selection of deals as they sell such a wide variety of broadband types and also offer many add ons such as phone packages and TV deals.
Does Vodafone Broadband offer social tariffs?
Vodafone does offer a social tariff for new and existing customers who meet certain eligibility criteria.
To be eligible for the Vodafone social tariff you must be in receipt of at least one of the following benefits:
- Jobseekers Allowance
- Income Support
- Pension Credit
- Universal Credit
- Employment Support Allowance
- Personal Independence Payments
- Reduced Earnings Allowance
then you will be eligible, it’s simple and quick to apply via the Vodafone Website.
Can I get TV packages with Vodafone Broadband?
Yes, EE have a range of TV packages you can include with your broadband based on AppleTV.
They are quite basic compared to providers such as Sky or Virgin Media.
This includes apps such as BBC iPlayer. Netflix and Amazon Prime Video.
Are Vodafone Broadband owned by another company?
Vodafone are not owned by another company.
They use both the Openreach network and the Cityfibre network to provide their broadband network.
How do I switch to Vodafone Broadband?
In 2023 the ‘One Touch Switch’ process launched in the UK. This makes the switching process between broadband suppliers incredibly simple and seamless.
All you need to do is sign up with Vodafone for a new service and they will handle the switch for you.
There is no need to contact your old supplier, the transfer away from them and the canceling of your old contract will be handled for you automatically.
How long does switching to Vodafone Broadband take?
The time to switch will vary depending on what type of broadband you are switching from and to.
You will be informed at the time of sign up what the estimated switch date will be.
How long are Vodafone Broadband contracts?
Vodafone Broadband contracts are 24 months long.