TalkTalk Coverage Checker
About TalkTalk Broadband
TalkTalk is one of the “Big Four” broadband providers (the others being Virgin Media, Sky and BT). Between them the Big Four provide more than 90% of UK broadband connections.
TalkTalk is renowned for its competitive pricing and freebies for new customers.
TalkTalk Average Broadband Speeds Over Time
|Year||TalkTalk Average||United Kingdom Average||Difference|
|2018||13.99 Mbps||26.22 Mbps||46.64% Slower|
|2019||17.71 Mbps||31.42 Mbps||43.63% Slower|
|2020||26.02 Mbps||45.53 Mbps||42.85% Slower|
|2021||35.74 Mbps||60.62 Mbps||41.04% Slower|
|2022||49.77 Mbps||84.65 Mbps||41.2% Slower|
Why choose TalkTalk Broadband?
If you are on a budget and are looking for a fully featured supplier who can offer you phone, broadband and TV without breaking the bank then TalkTalk are a good shout.
They offer a wide range of packages to suit every budget and feature requirement,
What types of broadband do TalkTalk Broadband offer?
TalkTalk offer a wide range of broadband types, from basic ADSL broadband which offers very low (by today’s standards) speeds, FTTC broadband (also known as Superfast broadband) all the way up to full fibre optic (also known as Ultrafast broadband).
What’s good about TalkTalk Broadband?
As the one of the UK’s biggest broadband supplier then you can be rest assured that they are unlikely to go out of business and leave you in limbo.
Their deals are very well priced in the market.
You can bundle in broadband, TV and phone for good discounts.
What’s bad about TalkTalk Broadband?
They don’t have the best reputation for customer service, though they have improved in recent years.
Their TV packages aren’t as comprehensive as those from Sky and Virgin Media
How good is TalkTalk Broadband Customer service?
In the 2022 Ofcom Customer Service report TalkTalk were ranked Joint 5th place broadband provider for satisfaction with service overall (behind BT in first place, EE, Sky and Plusnet) and also the joint 6th ranked for overall satisfaction with complaint handling.
Only 23% of customers had a reason to complain, which was the 6th best score of any provider and a little higher than the average broadband supplier (20%).
How do I contact TalkTalk Broadband Customer Support?
You can contact TalkTalk Customer support by phone on 0345 172 0088.
You can also use the live online chat service on the TalkTalk website.
What speeds does TalkTalk Broadband offer?
As TalkTalk offer such a wide variety of deals using a number of different broadband technologies then the speeds they offer also vary a great deal.
At the top end they offer 900Mbps+ with their fastest fibre optic services.
If you are one of the very few people in the UK who can only get very basic ADSL broadband services then you can expect average speeds as low as 11Mbps, not great, but adequate for most people.
Is set-up easy with TalkTalk Broadband?
Set up will depend on a few factors:
- Whether you are moving to a new property
- If your property already has the correct type of line installed (e.g. if there is fibre optic cable installed or not). If you don’t have the right line already then you’ll need an engineer to visit to install it.
It usually takes 1-2 weeks for new customers to get setup. Existing customers switching to a new deal may find it will only take a day or two to switch,
How can I check TalkTalk Broadband coverage and availability in my area?
You can check TalkTalk Broadband availability by putting in your postcode (or the name of your city, town or village) in the TalkTalk Broadband coverage checker at the top of this page
Do I need a landline to get TalkTalk Broadband?
This will depend on the type of broadband you can get at your property.
If you choose, or are only able to get, older types of broadband such as ADSL or FTTC then you will also need a phone landline as well, as these types of broadband rely on the copper cable phone line to operate. However all TalkTalk deals that require a landline come with the cost of iit included in the price.
If you in an area where full fibre is available then you will be able to choose a fibre optic broadband deal which won’t require a landline.
What TalkTalk Broadband deals are available?
TalkTalk have a wide and regularly changed selection of deals as they sell such a wide variety of broadband types and also offer many addons such as phone packages and TV deals.
You can get broadband only deals as well as TV bundle deals.
Does TalkTalk Broadband offer social tariffs?
TalkTalk don’t as such offer social tariffs, but they do have a special deal for Jobseekers on universal credit who don’t have an existing broadband connection.
If you are in this situation then you can get a free broadband connection for 6 months, you need to speak to the staff at your Jobcentre to be able to apply for this.
Can I get TV packages with TalkTalk Broadband?
You can get a huge range of TV packages depending on what channels you want and how much you want to spend.
There are over 80 channels you can choose from, including Sky Sports that you can add or remove for just a month at a time if you want which can save you money if you don’t want a long contract.
TV packages can be added onto all TalkTalk broadband deals.
Are TalkTalk Broadband owned by another company?
TalkTalk are not owned by any other broadband provider.
TalkTalk mainly use the Openreach network which has the biggest geographical reach in the UK.
As such TalkTalk Broadband is one of the most widely available UK broadband providers.
How do I switch to TalkTalk Broadband?
In 2023 the ‘One Touch Switch’ process launched in the UK. This makes the switching process between broadband suppliers incredibly simple and seamless.
All you need to do is sign up with TalkTalk for a new service and they will handle the switch for you.
There is no need to contact your old supplier, the transfer away from them and the cancelling of your old contract will be handled for you automatically.
How long does switching to TalkTalk Broadband take?
The time to switch will vary depending on what type of broadband you are switching from and to.
You will be informed at the time of sign up what the estimated switch date will be.
How long are TalkTalk Broadband contracts?
TalkTalk Broadband contracts minimum terms are 18 months in length.